We certify and are responsible
for the services and products offered.
We certify and take responsibility for the services and products offered.
The implementation of Management Systems is understood by ICA as a way to consolidate our processes, aiming to improve the company's performance in the areas of QUALITY, FOOD SAFETY, ENVIRONMENT, OCCUPATIONAL HEALTH AND SAFETY, and others.
On the other hand, we assume our responsibilities towards our clients, suppliers, employees, regulatory bodies and the community in General.
Certification is, therefore, the recognition of appropriate practices and the demonstration of compliance with the requirements of the Standards, the different stakeholders and the company itself.
Management System of Quality
Norma NP EN ISO 9001:2015
(Certificate of Conformity PT 06/01734)
Security Management System Food
NP EN ISO 22000:2018 Standard
(Certificate of Conformity PT 10/03400)
System of
Management Environmental
Standard NP EN ISO 14001:2015
(Certificate of Compliance PT 10/03401)
Occupational Health and Safety Management System Work
NP EN ISO 4500:2019 Standard
(Certificate of Conformity PT 11/03812)
The passion with which we defend the QUALITY of our service and our meals has led us to create methodologies for controlling all activities carried out, in order to:
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Meet customer requirements and requirements regulatory
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Satisfying consumer and regulatory expectations collaborators;
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Control the costs of “non-quality” by increasing competitiveness;
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Encourage innovation and improvement continuous.
The execution of a catering service, from the ICA's perspective, is not limited to the preparation of meals within what is "traditionally" accepted.
Creating, implementing, and maintaining a system that guarantees the supply of safe food is a constant concern of the ICA.
Ensuring the well-being and health of consumers also contributes to the success of our clients' businesses.
ICA complies with all regulatory requirements and adheres to the most demanding safety criteria. Food.
The implementation of the Food Safety Management System, in accordance with the NP EN ISO 22000:2018 standard, synthesizes a path in which we were pioneers, but which we wanted to consolidate by ensuring effective control of all activities carried out.
The responsibility for preventing the degradation of life on our planet belongs to everyone. ICA assumes this responsibility.
We have created a control methodology aimed at greater effectiveness in the environmental performance of the company and all organizations that we may influence.
The main environmental concerns of ICA are:
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Optimization of resource use natural
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Separation and valorization of produced waste
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Proper disposal of water Residuals
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Control of emissions released into the atmosphere
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Appropriate action in emergency situations, Specifically regarding the control of a fire situation and the resulting waste. Preventing product spills and knowing how to act in case of one. occurrence
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Keep the technical data sheets and safety data for chemical products up to date. used
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Compliance with legal requirements and the requirements of clients, suppliers and other parties with whom ICA has any relationship and/or whose environmental impacts of ICA may be significant for that organization
The levels of satisfaction expressed by our
clients are recognition of the commitment we dedicate to defending the principles that guide us.
The levels of satisfaction expressed by our clients are recognition of the commitment we dedicate to upholding the principles that guide us.
