Our
History
Our History
Our
History
Born in February 1984, ICA – Indústria e Comércio Alimentar, S.A. adopted since then a prudent strategy of solid expansion.
With headquarters in Lisbon and a Northern branch in Maia, it presents itself as one of the most dynamic companies in the market, remaining at the forefront of innovation in the catering sector. It has made a strong commitment to customer loyalty by ensuring the quality of the products and services it offers, investing in Human Resources training and certifications.
At the request of the market, ICA expanded its involvement to “Traitteur” (Special Services) and, more recently, to Public Catering. To meet market demands, in 1990 a production unit was created, representing an open window to the sector of raw material production and processing under the best market conditions.
Born in February 1984, ICA – Indústria e Comércio Alimentar, S.A. has since adopted a prudent strategy of solid expansion.
With headquarters in Lisbon and a Northern branch in Maia, it positions itself as one of the most dynamic companies in the market, remaining at the forefront of innovation in the catering sector. It has strongly focused on customer loyalty by ensuring the quality of the products and services it provides, investing in Human Resources training and certifications.
At the request of the market, ICA expanded its operations to “Traitteur” (Special Services) and, more recently, to Public Catering. To meet market demands, in 1990 a production unit was created, representing an open window into the sector of raw material production and processing under the best market conditions.
At ICA, we work diligently to
always offer the best to each client.
At ICA, we work diligently to always offer the best to each client.
BETTER
FOOD.
BETTER
PEOPLE.
VISION
ICA, a benchmark brand.
To be known and recognized as the benchmark in the Collective Catering and Food Service market, in terms of quality, safety, sustainability, responsibility, innovation, and customer satisfaction, through the continuous renewal of solutions tailored to each client, taking into account their specific needs.
To also be a reference in ethical, transparent, and loyal relationships with customers, employees, and other interested parties.
MISSION
Quality as a driving force.
ICA places quality at the core of the development of its activities.
To plan carefully and creatively, implement processes to achieve the proposed objectives, evaluate them, and continuously improve them with a view to the satisfaction of all interested parties, namely its customers, is the mission of ICA and of all its employees.
Ensuring the safety and health of employees and consumers, treating everyone equally regardless of their ethnic origin, beliefs, or sexual orientation, and upholding the principles of sustainability and social responsibility are specific parts of this mission, which is always guided by customer satisfaction and continuous improvement.
VALUES
Ethics, Transparency, and Competence are the three core values of ICA.
ICA is guided by the moral foundations of a society with character, where respect, honesty, justice, and fairness prevail. It acts with ethics and transparency in the relationships it establishes with all interested parties and values competence in the development of its processes.
ICA’s conduct is also based on the principles of respect for the law and established rules, for the rights of interested parties, and on the recognition of aspects of social responsibility, namely the prevention of pollution.
Since its foundation, fundamental principles and objectives have been established, such as customer loyalty and a firm commitment to the food sector, reconciling the new and the traditional in gastronomy.
A ICA distinguishes itself, Fundamentally, because it is a company with a globally productive structure, possessing highly motivated professionals committed to the continuous improvement of the processes by which it operates.
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